---
title: "Step #7 Creating Custom Statuses"
slug: "step-7-creating-custom-statuses"
updated: 2026-08-11T11:39:46Z
published: 2026-08-11T11:39:46Z
canonical: "help.idibilling.com/step-7-creating-custom-statuses"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Step #7 Creating Custom Statuses

**AdminConsole > Data Management > Journals > Journal Statuses**

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/76234.wmf?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A18Z&se=2026-11-14T12%3A08%3A18Z&sr=c&sp=r&sig=GqGhAm%2BISy%2BrFPfN6yZuu0udQYEY0Y0QoJxo21tep2w%3D)

**Journal Status:** Name of the status that will appear in status lists and on Tickets.

**Journal Class:** Set to Trouble Ticket

**Ticket State:** Select the Ticket state that the status maps to.