--- title: "Stand Alone Trouble Ticket Search" slug: "stand-alone-trouble-ticket-search" updated: 2026-07-22T12:38:08Z published: 2026-08-10T20:23:40Z canonical: "help.idibilling.com/stand-alone-trouble-ticket-search" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Stand Alone Trouble Ticket Search Stand Alone Trouble Ticket Search lets you search for Stand Alone trouble tickets, via Contact information. To initiate a Stand Alone trouble ticket search: 1. On the Applications menu**,** select **Customer Management > Stand Alone Trouble Ticket Search**. This displays the Stand Alone Trouble Search window. 2. Enter the Stand Alone Trouble Search criteria. 3. Click **Search** when you are finished entering search criteria. This displays the [Stand Alone Trouble Ticket Search Results](/v1/docs/stand-alone-trouble-ticket-search-results) window with Stand Alone trouble tickets that match the specified search criteria. > [!NOTE] > Note > > If you do not enter any search criteria, all Stand Alone trouble tickets are returned in the search results.