---
title: "Single E-mail Notifications"
slug: "single-e-mail-notifications"
updated: 2026-07-23T07:58:22Z
published: 2026-08-10T20:23:40Z
canonical: "help.idibilling.com/single-e-mail-notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Single E-mail Notifications

You can send a single e-mail notification to a specific customer from the **Notifications** tab in the Customer # window displayed for that customer. You can manually enter your e-mail message or you can use the Notification Wizard to generate a single e-mail message from a user-defined template.

#### Permissions

In order to send single e-mail notifications:

- **Send Notification** must be enabled under **Security > Profiles > Permission Profiles > Application > CostGuard Client > Customer Notification > Notification History** in your Permission Profile.
- **Manual Email** must also be enabled under **Send Notification** in your Permission Profile.
- To send single e-mail notifications via the Notification Wizard, **From Template** must also be enabled under **Send Notification** in your Permission Profile.

> [!NOTE]
> Note
> 
> **Send Notification** and **Manual Email** and/or **From Template** must be enabled, in order for the **Send Notification** option to appear in the **Notification** tab's submenu. Likewise, **Manual Email** and **From Template** only appear in the **Send Notification** submenu if they are enabled.

#### Topics

[Setup](/v1/docs/configuring-single-e-mail-notifications)

[Sending Single Email Notifications from a Template](/v1/docs/sending-a-single-e-mail-notification-using-a-template)

[Sending Single Email Notifications Manually](/v1/docs/sending-a-single-e-mail-notification-manually)

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