---
title: "Shipping Information tab"
slug: "shipping-information-tab"
updated: 2026-08-10T20:17:03Z
published: 2026-08-10T20:17:03Z
canonical: "help.idibilling.com/shipping-information-tab"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Shipping Information tab

The Shipping Information tab lets you post actual shipping statistics.

**(Show picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/40092.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A54Z&se=2026-11-14T11%3A58%3A54Z&sr=c&sp=r&sig=AR9oAUONEYr8lOlo%2Fdl8Xr3DGKMdTnUnozMlkFgbzKw%3D)

Update the following information as necessary:

**Shipping & Handling Method**

The Shipping and Handling Method is the SKU of the shipping and handling retail product set up in Product Catalog to track charges for shipping the retail items to the customer.

This field is the shipping method selected during the creation of the Sales Request.

To change the method, select a different method from the list.

**Sent to Third Party**

The Sent to Third Party date is the date the request file was transmitted to company who ships the required retail items to your customers.

This date is generally determined by the CostGuard system.

**Received by Third Party**

The Received by Third Party date is the date the request file was received by the company who ships the required retail items to your customers.

To set the received date, check the check box and change the date.

**Order Reference Number**

The Order Reference Number is CostGuard's order number associated with the Sales Request.

**Shipment Reference Number**

The Shipment Reference Number is the shipping company's number associated with the shipment of the retail items.

Enter the number as required.

**Shipment Tracking Number**

The Shipment Tracking Number is the number the carrier uses to track the location of the package from the origination point to its destination.

Enter the number your received from the carrier.

**Shipping Address**

The Shipping Address is the address the customer has designated to receive the items. This may or may not be the customer's primary address.

See also:

[Editing a Fulfillment Request](/v1/docs/editing-a-fulfillment-request)