---
title: "Settings for Email Notifications"
slug: "settings-for-email-notifications"
updated: 2026-08-12T18:57:44Z
published: 2026-08-12T18:57:44Z
canonical: "help.idibilling.com/settings-for-email-notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Settings for Email Notifications

Email notifications are sent from Customer Portal to subscribers for:

- Account registration
- Request password reset
- Password changed
- Account information changed

Email formats and content are defined by notification templates set up in the Communications web module. System-defined templates are provided for you; however, you can create your own templates via the Communications web module as needed. The respective drop-down menus on the **Notifications** tab are populated based on the template type specified when the template is created in the Communications web module. This tab also provides a link for navigating to template configuration in Communications so you can configure new templates or edit/customize the default templates. **Note**: Managing templates requires *Communications Admin* permission.

![A screenshot of a computer Description automatically generated](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/notifications-image-0trq6v26.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A31%3A32Z&se=2026-11-14T11%3A31%3A32Z&sr=c&sp=r&sig=7Eg2IdClP7zHMZkAE40lmb1pHuqHs%2BHVFf7zM4LciTU%3D)

> **Note**: Customer Portal uses the IDI Desktop Client BackOffice Management OnlineBill Mailer wizard and templates for sending subscribers bill notifications when their online bills are available. Refer to the [Send Billing Notifications](https://help.idibilling.com/docs/sending-bill-notifications) article for details.