---
title: "Set Start Date"
slug: "set-start-date"
updated: 2026-08-11T11:51:50Z
published: 2026-08-11T11:51:50Z
canonical: "help.idibilling.com/set-start-date"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set Start Date

This action is installed by the Customer Care web module. It sets the Service and Feature Start Date using the values specified for a work item.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84900.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A07%3A46Z&se=2026-11-14T12%3A07%3A46Z&sr=c&sp=r&sig=wG5X%2BTCcjuwjV2hCcKssmqAra%2FKsZGa%2FPF0CmdCtGio%3D)

#### Parameters:

| CartID | OrderID for Orders 2.0 or later, or CartID for pre-Orders 2.0. Available in the Orders web module via the Order Search Results, Order Summary page or Order Details page. Also available in Customer Care via the Orders tab on the Order History page. |
| --- | --- |
| Set Date | Enter the date. > [!NOTE] > Note > > You can use a dynamic injection variable or static date that will not change. |
| Interval | Enter X number of days into the future that the start date of the item should be set. If left blank, will default to today's date or date of the set date/start date. This field is not required. |

#### Filters:

| Exclude Canceled Items | **Yes** excludes canceled line items during the execution of this action **No** includes canceled line items during the execution of this action Leaving this value blank includes canceled line items during the execution of this action |
| --- | --- |
| Exclude Completed Items | **Yes** excludes completed line items during the execution of this action **No** includes completed line items during the execution of this action Leaving this value blank includes completed line items during the execution of this action |
| Service Processing Actions |  |
| Service Catalogs |  |
| Servive Items |  |