---
title: "Service Count Commitment"
slug: "service-count-commitment"
updated: 2026-07-27T12:01:17Z
published: 2026-08-10T20:17:04Z
canonical: "help.idibilling.com/service-count-commitment"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Service Count Commitment

###### Service Count Commitment

The Service Count Commitments contract term type is based on the number of services that the customer has agreed to have active for the length of the contract. A contract with this contract term type can be assigned at the customer level only, not at the service level.

Selecting this type displays the configuration form.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/90033(1).png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A57Z&se=2026-11-14T11%3A57%3A57Z&sr=c&sp=r&sig=MW0TV9sMN7jUmkKbsbNrJfOeRMzkPF8q7ZUmkKfQkzM%3D)

- Configure the applicable fields.

| ID | The unique system-generated identifier of the Contract Term. |
| --- | --- |
| Type | The Contract Term Type that you selected. |
| Value | This is the number of units that the customer has agreed to maintain for the duration of the contract. |
| Units | Determines what units the number in Value represents as a Count. > [!NOTE] > Note > > Once the Contract Term has a Penalty defined, this field is locked to ensure that the Penalty Type/Units combination works correctly. |
| Ramp-Up Days | This is the initial period, in days, following the assigned Start Date that the customer is not penalized for failing to meet the conditions. Ramp-up days are also applied when a contract is renewed. |
| Include Children | ***Selected***: In a corporate account, the services and usage from child accounts are counted toward meeting the contract conditions. ***Cleared***: In a corporate account, only the current account's services and usage are counted toward meeting the contract conditions. |

#### Penalties

Valid Penalty Types:

- Fixed Fee
- Multiplier Fee

See [Penalties](/v1/docs/penalties-1).

See also:

[Service Count Commitment with Multiplier Fee (Example)](/v1/docs/service-count-commitment-with-multiplier-fee-example)