--- title: "Sending PINS to Multiple Customers" slug: "sending-pins-to-multiple-customers" updated: 2026-08-10T20:22:52Z published: 2026-08-10T20:22:52Z canonical: "help.idibilling.com/sending-pins-to-multiple-customers" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Sending PINS to Multiple Customers To send PINs to multiple customers you need to first perform a Saturation Search: 1. From the Security Saturation Search results window, highlight the row of a customer whom you want to receive a PIN. 2. Press and hold the Control key to select multiple accounts. 3. Still holding down the Control key, right-click and select **Send PIN**. The Send PIN prompt is displayed. ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/44234.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A36Z&se=2026-11-14T12%3A12%3A36Z&sr=c&sp=r&sig=Li8%2FiqtBKJeo8PKcm7598D8G5MeoHr1jwSY2KHwTuz0%3D) 4. Click **Yes** to send the PINs. > [!NOTE] > Note > > If a PIN or PINS cannot be sent for some reason, a follow-up is generated for the designated user group. See also: Performing a Security Saturation Search