---
title: "Sending Notifications"
slug: "sending-notifications"
updated: 2026-07-14T15:36:29Z
published: 2026-07-14T15:36:29Z
canonical: "help.idibilling.com/sending-notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sending Notifications

The Send Notification option at the top right corner of the page supports sending new notifications for a customer account. This ***cannot*** be used to send Communications notifications. Note: The Send Notification capability is limited to sending from a template. Manual emails and sending from a report are not supported.

Click **Send Notification** to start the process.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84783.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A45Z&se=2026-11-14T11%3A47%3A45Z&sr=c&sp=r&sig=H%2Ft89qGRPv%2FpEQsBSjW1srzKJV2VcuJ51qK7Xlyc3uE%3D)

> [!NOTE]
> Note
> 
> This displays a dialog that requires you to select the template type, template and delivery method. Each parameter must be selected in the proper order (i.e. you cannot select a template, until you select the type, and you cannot select the delivery method until you select the template).

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84784.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A45Z&se=2026-11-14T11%3A47%3A45Z&sr=c&sp=r&sig=H%2Ft89qGRPv%2FpEQsBSjW1srzKJV2VcuJ51qK7Xlyc3uE%3D)

> [!NOTE]
> Note
> 
> When a notification is sent, an entry is written to the service bus to process the notification. There may be a delay for newly sent notifications appearing in the search results grid.