---
title: "Security Saturation Search"
slug: "security-saturation-search"
updated: 2026-08-10T20:22:52Z
published: 2026-08-10T20:22:52Z
canonical: "help.idibilling.com/security-saturation-search"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Security Saturation Search

The purpose of the security saturation search is to either:

- Identify accounts that need CPNI data
- Identify accounts that have CPNI data

To perform a Security Saturation Detail Search:
- Access **Applications > CPNI > Security Saturation Search**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/44120.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A06Z&se=2026-11-14T11%3A58%3A06Z&sr=c&sp=r&sig=PzaLSmZ7J3CCZA65XWI7sgw%2FTcycnahBQOJavlhf0qc%3D)
- You can make selections to specify search criteria, or you can leave the defaults to see all accounts and their CPNI data -- either included or missing -- for all available dates, billing cycles, account types and statuses.

Search criteria:

| **CPNI Data: Missing/Contains** | Check the appropriate check box to indicate whether you want to find accounts that are either missing or contain: - an account password - authorized users - an authorized user password - a security question & answer |
| --- | --- |
| **PIN Creation Date** | Select a date range to find accounts with previously created PINs, by either: - checking the From and To box and indicate a specific date range - leaving the boxes unchecked to check all historical data |
| **Account Establish Date** | Select a date range of previously established accounts, by either: - checking the From and To box and indicate a specific date range - leaving the boxes unchecked to check all historical data |
| **Billing Cycle** | Select from one of the available billing cycles to include only accounts in that cycle. |
| **Account Type** | Select from the available account types, such as business, residential, etc. |
| **Account Status** | Select from the available account statuses, such as active, disconnected, etc. |
| **Internal Marketing** | This is company specific. |
| **External Marketing** | This is company specific. |
| **Exclude Disconnected Accounts…** | Select a check box to either: - exclude disconnected accounts from a past date, or to - exclude those with a future disconnect date. |
- Click **Clear** to clear the fields and start over.
- Click **Search** to continue.

The Security Saturation Search Results window is displayed.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/44141.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A06Z&se=2026-11-14T11%3A58%3A06Z&sr=c&sp=r&sig=PzaLSmZ7J3CCZA65XWI7sgw%2FTcycnahBQOJavlhf0qc%3D)

From here you can select a single customer to receive a PIN, or you can send PINs in bulk.

See also:

[Sending a PIN from the Security Saturation Search Results Window](/v1/docs/sending-a-pin-from-the-security-saturation-search-results-window)

[Sending PINS to Multiple Customers](/v1/docs/sending-pins-to-multiple-customers)