---
title: "Searching for Unprocessed E-Pay Transaction"
slug: "searching-for-unprocessed-e-pay-transaction"
updated: 2026-08-10T20:22:00Z
published: 2026-08-10T20:22:00Z
canonical: "help.idibilling.com/searching-for-unprocessed-e-pay-transaction"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Searching for Unprocessed E-Pay Transaction

From the client Applications menu, select **Accounts Receivable Management > Unprocessed E-Pay Transaction Export Search**. This displays the Unprocessed E-Pay Transaction Export Search window.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/54354.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A03%3A39Z&se=2026-11-14T12%3A03%3A39Z&sr=c&sp=r&sig=Vja0fRsGik68J4zpCHrG62DcMiXWq5eP%2BKRx4bvVzjs%3D)

The Unprocessed E-Pay Transaction Export Search window contains the following information:

| Transactions | The various ways customers can submit payments electronically, such as Credit Card or Debit Card. |
| --- | --- |
| Account Type | The kinds of customers to be included in the search results. |
| Market | The different markets to be included in the search results. |

Click **Search**. This displays the E-Pay Transaction Export Search Results window.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/54355.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A03%3A39Z&se=2026-11-14T12%3A03%3A39Z&sr=c&sp=r&sig=Vja0fRsGik68J4zpCHrG62DcMiXWq5eP%2BKRx4bvVzjs%3D)

This window lists unprocessed E-Pay transactions.

| Account Number | Customer's IDI platform account number |
| --- | --- |
| Account Type | Type of customer |
| Market | Customer's market |
| ID | Unique transaction identifier |
| Type | Type of electronic transaction, such as credit card |
| Amount | Dollar amount of the transaction |
| Process Date | Date and time the transaction is processed by the IDI platform |
| Contact First Name | Billing contact's first name |
| Contact Last Name | Billing contact's last name |
| Contact Address1 | Billing contact's street address |
| Contact City | Billing contact's city |
| Contact State | Billing contact's state |
| Contact Zip Code | Billing contact's Zip Code |