---
title: "Return Request Search"
slug: "return-request-search"
updated: 2026-08-10T20:13:10Z
published: 2026-08-10T20:13:10Z
canonical: "help.idibilling.com/return-request-search"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Return Request Search

To perform a Request Search:

1. From the Application menu, select **POS Front Office > Sales and Return Requests > Return Request Search**.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/39870.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A07%3A44Z&se=2026-11-14T12%3A07%3A44Z&sr=c&sp=r&sig=ugF1NGhE1qwTfSEm%2BzsLlsW5bKwXXKxkSp5L%2F47xuCU%3D)
2. Enter the appropriate search criteria and click **Search**. The Search Results window displays.

> [!NOTE]
> Note
> 
> There is an **override** to any user limit-to's that allows users to perform a POS front office transaction that involves collecting a payment from a customer. This includes make sale transactions, sales requests, tender paymen, and equipment swaps, as well as sales return transactions. So, even though you may not have permission to access other account information, you can perform these transactions in CostGuard.

See also:

[Viewing Return Requests](/v1/docs/viewing-return-requests)

Viewing Pending Return Request