---
title: "Retained Journals, Follow-ups and Trouble Tickets"
slug: "retained-journals-follow-ups-and-trouble-tickets"
updated: 2026-08-10T20:22:45Z
published: 2026-08-10T20:22:45Z
canonical: "help.idibilling.com/retained-journals-follow-ups-and-trouble-tickets"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Retained Journals, Follow-ups and Trouble Tickets

The bottom portion of the **Summary** tab displays all journal entries, follow-ups, and trouble tickets that are marked as retained. See [Displaying Journal Entries on the Summary Tab](/v1/docs/displaying-journal-entries-on-the-summary-tab) , [Displaying Follow-Ups on the Summary Tab](/v1/docs/displaying-follow-ups-on-the-summary-tab), and [Displaying Trouble Tickets on the Summary Tab](/v1/docs/displaying-trouble-tickets-on-the-summary-tab) (respectively) for additional information.