---
title: "Resuming an On-Hold Order"
slug: "resuming-an-on-hold-order-1"
updated: 2026-08-10T20:22:58Z
published: 2026-08-10T20:22:58Z
canonical: "help.idibilling.com/resuming-an-on-hold-order-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resuming an On-Hold Order

To complete an ***on-hold*** order when the missing information is available from the customer account:

1. On the **Orders** tab, right-click on the desired order and select **Resume Order**.

> [!NOTE]
> Note
> 
> If the order is a ***saved*** POS order, this opens the Make Sale wizard. If the order is a ***submitted*** POS order or a Customer Management order, this opens the Edit Order wizard.
2. You can now continue working the order.