--- title: "Resolution Types" slug: "resolution-types" updated: 2026-08-11T11:41:28Z published: 2026-08-11T11:41:28Z canonical: "help.idibilling.com/resolution-types" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Resolution Types Resolution Types allow organizations to categorize the solution that was used to resolve a Ticket. Categorizing resolutions can be useful in reporting, analysis and standardization of Tickets. Resolution Types are not required when resolving a Ticket and no codes are provided by default.