---
title: "Removing the Customer from Collections"
slug: "removing-the-customer-from-collections"
updated: 2026-07-14T21:16:19Z
published: 2026-07-14T21:16:19Z
canonical: "help.idibilling.com/removing-the-customer-from-collections"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Removing the Customer from Collections

The icon in the upper right corner (just under the bank of standard icons) lets you take the customer out of Collections as needed.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/83168.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A51%3A09Z&se=2026-11-14T11%3A51%3A09Z&sr=c&sp=r&sig=%2FjcuEDod5wMPbYkgH0WpIHhJd6GfqHMD49DkIEmFBDU%3D)

You’ll be prompted to confirm this action. Once you confirm, the Collections page will function as when a Customer is Not In Collections.