---
title: "Remove from Collections"
slug: "remove-from-collections"
updated: 2026-08-10T20:22:20Z
published: 2026-08-10T20:22:20Z
canonical: "help.idibilling.com/remove-from-collections"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Remove from Collections

The **Remove from Collections** option is only available if the account is currently in collections.

To remove an account from collections, right-click anywhere in the Collections Information section of the Collections Detail tab of the Treatment window and select **Remove from Collections**. The Status field in the Treatment window is changed to “Out of Collections,” and the Status Action Date, Agency, Agency Status, and Agency Contact Information fields are cleared.

> [!NOTE]
> Note:
> 
> The IDI platform automatically closes all open deferred payment plans for this customer as well as all open follow-ups related to this customer being in collections.