--- title: "Reject Files" slug: "reject-files" updated: 2026-07-27T08:08:15Z published: 2026-08-10T20:18:17Z canonical: "help.idibilling.com/reject-files" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Reject Files Reject files are those that the ARP has sent back because there was an error in either the header or trailer of a batch. Only the ARP can reject an entire batch. Rejecting records within a batch is called a return. **Viewing the List of Reject Files** To view a list Reject Files: 1. From the **Applications** menu, select **Clearinghouse Management > Rejects**. A list of reject files is displayed in the Files - Rejects data table. The Files - Rejects data table contains the following information. | File name | The name of the Reject file that was processed by the IDI Clearinghouse Service. | | --- | --- | | Process Date | The date the Reject file was processed by the IDI Clearinghouse Service. | | File Type | The type of file: Reject. | | Records | The total number of records in the file (not including the headers and trailers). | | Amount | The total monetary value contained in the records. | | Duration | The total duration of usage in the file. | | # Batches | The number of different batches in the file. | **Viewing the Reject File Summary** You can view a high level summary of the reject files that were processed. 1. From the Files - Rejects data table, right-click on the reject file and select **View File Summary**. This displays a data table containing a summary of each of the reject files. ![RejectFileSummary.gif](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/21719(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A27%3A30Z&se=2026-11-14T12%3A27%3A30Z&sr=c&sp=r&sig=M3TpvaRHWAy8trTBz0epQsA1Oa%2Bchm06GaE3Sc1P4MY%3D) The rejects summary data table contains the following information. | Reject Code | The reject code included on the Header record. | | --- | --- | | Reason Code | The Reject Reason Code for the batch as defined by CIBER | | Record Count | The number of records summarized by Reject Code and Reason Code in the reject file. | | Amount | The total monetary value summarized by Reject Code and Reason Code in the reject file. | | Duration | The total duration of usage summarized by Reject Code and Reason Code in the reject file. | **Viewing Reject Details** You can view details of the files that were processed by the IDI Clearinghouse Service for Rejects. 1. From the Files - Rejects data table, right-click on the file and select **View Details**. A data table containing a summary of the batches in the file is displayed. ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/21699(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A27%3A30Z&se=2026-11-14T12%3A27%3A30Z&sr=c&sp=r&sig=M3TpvaRHWAy8trTBz0epQsA1Oa%2Bchm06GaE3Sc1P4MY%3D) The Rejects Detail data table includes the following information. | Home SID | For an Initial Incollect, this is the Company SID. For Outcollects, Returns, or Rejects, this is the Partner SID. | | --- | --- | | Serving SID | For an Initial Incollect, this is the Partner SID. For Outcollects, Returned Outcollects, or Rejected Outcollects, this is the Company SID. | | Sequence # | The sequence number of the batch that is in the CIBER header record (001 - 999) | | Record Count | The number of records in the batch as noted in the CIBER trailer record. | | Duration | The total Chargeable Time of all the records in the batch. | | Amount | The total amount of charges in the batch, excluding taxes. | | Creation Date | The date the batch was created as noted in the CIBER header record. | | Settlement Period | This field is supplied by the ARP. | **Viewing a List of Error Files (TAP)** To view a list of Error Files in TAP format: 1. From the **Applications** menu, select **Clearinghouse Management > TAP > Errors**. This displays the TAP Search Criteria window for Errors. ![TAP Search Criteria - Errors](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/31026(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A27%3A30Z&se=2026-11-14T12%3A27%3A30Z&sr=c&sp=r&sig=M3TpvaRHWAy8trTBz0epQsA1Oa%2Bchm06GaE3Sc1P4MY%3D) The TAP Search Criteria files - Outcollects window displays the following information: | Sender | n/a | | --- | --- | | Recipient | n/a | | From Date To Date | Range of dates for the files you want to be displayed. | 2. Fill in the appropriate information and click **Search** to display the Outcollects that you want to see. ![TAP Files - Errors](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/31027(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A27%3A30Z&se=2026-11-14T12%3A27%3A30Z&sr=c&sp=r&sig=M3TpvaRHWAy8trTBz0epQsA1Oa%2Bchm06GaE3Sc1P4MY%3D) For details on the displayed fields, see [Viewing Outcollect Files (TAP)](/v1/docs/viewing-outcollect-files-tap). **Reprocessing Rejects** Rejects are for reporting purposes. The only thing that a reprocess offers is a chance to re-parse the file. > [!NOTE] > Note: > > The reject file must exist in the Done directory under Rejects. To reprocess a reject file: 1. From the Files - Rejects data table, right-click on a reject file and select **Reprocess**. The IDI Clearinghouse Service processes the file as follows: - Deletes the summary information for the Reject file. - Moves the original file. - Processes the Reject file.