---
title: "Refreshing Customer Information"
slug: "refreshing-customer-information"
updated: 2026-08-10T20:23:24Z
published: 2026-08-10T20:23:24Z
canonical: "help.idibilling.com/refreshing-customer-information"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Refreshing Customer Information

To refresh the customer window, select **Refresh** from the **Actions** menu or press the **F5** key on the keyboard. The Refresh command only reloads the current tab you have selected. If the **Summary** or **Account Detail** tabs are selected, the customer is refreshed. However, refreshing the **Services**, **Features** or **Orders** tab reloads data as if you were accessing it for the first time. This means inactive services are not downloaded. The Refresh command does not require the server. It only refreshes the data table.

Some windows with tabs, such as **Customer Management**, do not load any data until the tabs have been selected.