---
title: "Promotion Exceptions"
slug: "promotion-exceptions"
updated: 2026-08-10T20:23:30Z
published: 2026-08-10T20:23:30Z
canonical: "help.idibilling.com/promotion-exceptions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Promotion Exceptions

If you have chosen to include all retail products, or a group of products, in the promotion, you can select specific items to exclude.

For example, if you checked **All retail products are eligible for this promotion** on the Promotion Eligibility window, you can prevent a particular item from being included in the promotion by entering its SKU in this window.

1. Search for the catalog item in the New Item area. For information on finding catalog items, see [Find Product](/v1/docs/find-product-1), [Find Product](/v1/docs/find-product).

If you select an AdvancePay Product, the associated Prices Points are listed for selection. You may select multiple Price Points. If you do not select any specific Price Points, all Price Points are excluded.
2. Click **Add** to add the item to the "exclude" list.
3. Continue adding items as necessary.