--- title: "Printing a Global Trouble Ticket Journal Entry" slug: "printing-a-global-trouble-ticket-journal-entry" updated: 2026-08-10T20:23:16Z published: 2026-08-10T20:23:16Z canonical: "help.idibilling.com/printing-a-global-trouble-ticket-journal-entry" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Printing a Global Trouble Ticket Journal Entry To print a Global trouble ticket's journal entry: 1. On the **Journals** tab in the View Global Trouble Ticket or Edit Global Trouble Ticket window. 2. Right-click on the journal entry and select **Edit**. This displays the Edit Journal window. 3. Click the **Actions** button in the bottom left-hand corner of the window and select **Printable View**. See [Printing a Journal Entry](/v1/docs/printing-a-journal-entry) for more information.