---
title: "POS"
slug: "pos"
updated: 2026-07-26T15:37:59Z
published: 2026-07-26T15:37:59Z
canonical: "help.idibilling.com/pos"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# POS

To access these settings:

1. In Admin Console, under **Business Rules > Local Services > CostGuardService > serverName_CostGuardServer**, double-click **POS**. This displays the POS window.

**(Show picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/81377.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A30Z&se=2026-11-14T11%3A47%3A30Z&sr=c&sp=r&sig=bqHT%2Bo0aYMIZtqLANXsrw36VCpDIDZaPHas7yDutxgI%3D)

| Guided Assignment Cache Items Per Batch | If your network is not robust, you may see improvement in the POS system by implementing this setting. Specifies how many items the system loads and caches when launching Guided Assignment. A higher number sends and receives more items thereby reducing the number of calls mad to the server. However, each call takes longer. A lower number transfers fewer items so each call is faster, but more calls need to be made. Default = 50. > [!NOTE] > Note: > > This setting only affects the initial load of the Product Catalog information. |
| --- | --- |
| Do not include Package Children as Line Items during a Sale | If your network is not robust, you may see improvement in the POS system by implementing this setting. When checked, this option excludes a packages children from being displayed as line items on the Make Sale and Make Sales Request window. Smaller orders are created thereby reducing the wait times across the network. |
| Recalculate Retail Taxes during Return |  |
| Display Email Address on New Customer Info | Display Email Address on New Customer Info |
| Display Phone Number on New Customer Info | Lets you choose whether to display the Phone Number field on the New Customer Information form. |
| Maximum duplicate services allowed |  |
| Block changing Customer on an Order |  |
| Require CSA Check on New Services | A CSA (Carrier Servicing Area) check is a search made to ensure that wireless service can be offered based on a subscriber's zip code. This setting lets you choose whether to display the CSA Check page in the Make Sale wizard. |
| Require Service Address on Alternate CSA Zip | You may choose to require a Service Contact when the zip code entered for CSA check does not match the Primary Contact. This is to avoid tax-related issues that may arise when adding an account that has a service address outside of coverage area. |
| Provide Confirmation Prompt when Returning It |  |
| Search for duplicate Customers |  |
| Search for duplicate Customers by SSN/FEIN |  |
| Maximum wait time (seconds) for Automated Restores to Complete |  |