---
title: "Port Request Search Criteria"
slug: "port-request-search-criteria"
updated: 2026-08-10T20:13:10Z
published: 2026-08-10T20:13:10Z
canonical: "help.idibilling.com/port-request-search-criteria"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Port Request Search Criteria

You can search for either Port-In requests, Port-Out requests, or both based on the following criteria:

**Port Types**

Selecting a Port Type determines the kinds of Port requests returned from the search:

**Port In Only** returns requests dealing with service numbers being transferred to your company from another carrier.

**Port Out Only** returns requests dealing with service numbers being transferred from your company to another carrier.

**Both** returns requests dealing with both kinds of porting, depending on your other criteria.

**Associated Dates**

You can specify a date range for any or all of the dates associated with a port request. If no dates are specified, all requests with the selected criteria are displayed.

The **Create Date** is the date the port request was opened, either by receiving a port-out request from a carrier, or by creating a port-in request to be sent to a carrier.

The **Initiation Date** is the date the receives a response from the carrier (such as Sprint). This response includes the Port ID and the date and time the port will take place.

The **Due Date** is the date porting will or did occur. This date should be in the carrier's time zone.

The **Last Activity Date** is the most recent date any action was performed on the port request.

**Assigned To**

For port requests assigned to a specific person or group, click the ellipsis button. This opens the Select Users window to let you search by a user. See [Selecting Users for a Search](/v1/docs/selecting-users-for-a-search).

**Port Status**

The Port Status describes the current state of the port request.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/40251.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A16Z&se=2026-11-14T12%3A12%3A16Z&sr=c&sp=r&sig=t8g5DtFqMcsB2VOhIsuw33TnvOpdcyi8kAYaM666%2F7Y%3D) **Open** indicates a port request has been created but not sent to the carrier. This status is used if the Initiation Date is either blank or in the future.

![icoGreenCircleArrow](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/27536.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A16Z&se=2026-11-14T12%3A12%3A16Z&sr=c&sp=r&sig=t8g5DtFqMcsB2VOhIsuw33TnvOpdcyi8kAYaM666%2F7Y%3D) **Pending** indicates the port request was sent to the carrier, but is not completed or canceled.

![icoGreenCheck](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/28170.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A16Z&se=2026-11-14T12%3A12%3A16Z&sr=c&sp=r&sig=t8g5DtFqMcsB2VOhIsuw33TnvOpdcyi8kAYaM666%2F7Y%3D) **Completed** indicates a response was received from the carrier or a user manually changed the port request status to Completed.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/32475.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A16Z&se=2026-11-14T12%3A12%3A16Z&sr=c&sp=r&sig=t8g5DtFqMcsB2VOhIsuw33TnvOpdcyi8kAYaM666%2F7Y%3D) **Canceled** indicates a response to cancel was received from the carrier or a user manually changed the port request status to Canceled.

**Last Activity Type**

The **Last Activity Type** describes the most recent action performed on a port request. The Port Type you select determines the list of activities you can choose. Selecting a Port Type of **Both** lists all activity types.

**Service Number**

The **Service Number** is the MDN being ported.

**Account Number**

The **Account Number** is the subscriber's account number with their previous subscriber.

**User Name**

**User Name** is the user who created the initial port request.

**Order ID**

The **Order ID** is CostGuard's order number containing the porting service line item.

**Port ID**

The **Port ID** is the unique port identification supplied by the carrier. Used only for port-in requests.

**Carrier**

The **Carrier** is name of the company the number is being ported from or to.

**Time Zone**

The **Time Zone** is the time zone associated with the service number.

**Billing Information**

The Billing Information is the subscriber's billing name and address. If the request is a port-in request, this information is supplied by the carrier.