--- title: "Port-out request" slug: "port-out-request" updated: 2026-08-10T20:21:53Z published: 2026-08-10T20:21:53Z canonical: "help.idibilling.com/port-out-request" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Port-out request Port-out requests are received electronically from another service provider on behalf of your subscriber. The subscriber wishes to change his service from your company to that provider and keep his phone number. You can track and manage the port-out request as the various required activities progress. See also: [Port Request Search](/v1/docs/port-request-search)