---
title: "Port-Out Request Menu Options"
slug: "port-out-request-menu-options"
updated: 2026-08-10T20:16:38Z
published: 2026-08-10T20:16:38Z
canonical: "help.idibilling.com/port-out-request-menu-options"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Port-Out Request Menu Options

Using the shortcut menu on a **Port-Out Request**, you can perform the following:

**Edit the response**

Selecting the **Edit Response** option from the Actions button or shortcut menu expands to three edit options for a port-out request:

**Resolution Required**

Selecting Resolution Required opens the Edit Port-Out Response window. When a port-out request fails validation, you can specify the reason code for the failure.

![EditPortOutExpenseDialog](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/42427.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A31Z&se=2026-11-14T12%3A08%3A31Z&sr=c&sp=r&sig=NX6Y7Q06P9LYyQmEpLlzqAT%2B58ST%2B4MkAGx4rDwv1hc%3D)

1. Select the **Reason** from the list. (More)
2. Enter any remarks, if necessary.
3. Click **Save**.

**Confirm**

Selecting **Confirm** changes the activity type to Confirmation Submitted.

**Delay**

Selecting **Delay** changes the activity type to Delay Notice Submitted.

**Complete the request**

**Force Complete** sets the port request status to Completed. You can use this action only if the port request has a status of Pending and you have the appropriate permissions.

Manually forcing a port-in request to completed does not initiate any communications with the carrier, it only sets the status to Completed.

Manually forcing a port-out request to completed initiates a disconnect service order in CostGuard if the service has not already been canceled.

**Cancel the request**

Selecting **Force Cancel** from the Actions or shortcut menu on a port-out request changes the Activity Type and Status to Canceled.

**View the request**

Selecting **View Request** form the Port Request Search Results window opens the Request Detail window. See [Port Request Detail](/v1/docs/port-request-detail).

**Assign the request to yourself**

Selecting **Assign To Me** assigns the selected port-in or port-out request to you. You can assign the request to yourself only if you have the appropriate permissions.