---
title: "Port-in request"
slug: "port-in-request"
updated: 2026-08-10T20:21:53Z
published: 2026-08-10T20:21:53Z
canonical: "help.idibilling.com/port-in-request"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Port-in request

When a subscriber wants to purchase your company's service, but wants to use his existing service number, you must port in that number. A port-in request is created during the POS make sale process.

Once the port-in request is created, you can track and manage that request as the various required activities progress.

See also:

[Make Sale Wizard - Service Information](/v1/docs/make-sale-wizard-service-information)

[Port Request Search](/v1/docs/port-request-search)