---
title: "Placing an Order On Hold"
slug: "placing-an-order-on-hold"
updated: 2026-08-10T20:19:54Z
published: 2026-08-10T20:19:54Z
canonical: "help.idibilling.com/placing-an-order-on-hold"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Placing an Order On Hold

If at any time during this sale you lack the information needed to complete it, you may save the information you've entered to date and place the order on hold. This is done via the Make Sale window. To do this:

1. Click **Cancel** in the current window to return focus to the Make Sale window.
2. From the **Actions** menu select **Save Order**.

**(Show Picture)**

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/38701.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A24Z&se=2026-11-14T12%3A12%3A24Z&sr=c&sp=r&sig=oEfrs9s7tZI%2BMt6wCZGQ%2B161oyIOjv8NajflQI7FtxY%3D)

This opens the Specify Order Hold Reason window.
3. Select an On Hold reason from the drop-down menu.

![Selecting an On Hold Reason](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/38381.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A24Z&se=2026-11-14T12%3A12%3A24Z&sr=c&sp=r&sig=oEfrs9s7tZI%2BMt6wCZGQ%2B161oyIOjv8NajflQI7FtxY%3D)
4. Click **OK**.

Clicking Cancel closes the Specify Hold Reason window and returns you to the Make Sale window without placing the order on hold.