---
title: "Overview"
slug: "overview-3"
updated: 2026-07-29T17:28:30Z
published: 2026-08-11T11:17:23Z
canonical: "help.idibilling.com/overview-3"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

Provisioning orders are submitted via the Orders web application. From the Order page you can monitor order workflow status via the Order’s **WORKFLOW** tab.

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![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/86366.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A35Z&se=2026-11-14T11%3A47%3A35Z&sr=c&sp=r&sig=iNCrEuFgt5KcJH7lMbynblGdeltk23DAn8tYx4JYRi0%3D)

The **PROVISIONING** tab lets you monitor and manage provisioning requests on the Order. You can see at a glance, the total number of provisioning requests for the order, and a breakdown of the number of requests by status (Pending, In Progress, etc…).

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![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/86367.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A35Z&se=2026-11-14T11%3A47%3A35Z&sr=c&sp=r&sig=iNCrEuFgt5KcJH7lMbynblGdeltk23DAn8tYx4JYRi0%3D)

Clicking any of the ***Status*** buttons (Pending, In Progress, etc…) opens the Provisioning Request Search Results filtered by the Order ID and selected status. For example, the **Completed** button takes you to the Provisioning Request Search results will all completed provisioning requests for this Order.

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![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/86369.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A35Z&se=2026-11-14T11%3A47%3A35Z&sr=c&sp=r&sig=iNCrEuFgt5KcJH7lMbynblGdeltk23DAn8tYx4JYRi0%3D)

From these search results you can navigate to the order, account or provisioning request by clicking on the respective IDs for the provisioning request. Or you can view additional information by clicking the Information icon in the far right column.

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![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/86370.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A35Z&se=2026-11-14T11%3A47%3A35Z&sr=c&sp=r&sig=iNCrEuFgt5KcJH7lMbynblGdeltk23DAn8tYx4JYRi0%3D)

**See also**:

[Managing In Error Requests](/v1/docs/managing-in-error-requests)

[Viewing Provisioning Request Details](/v1/docs/viewing-provisioning-request-details) - This lets you view a history of regenerated requests to trace all your steps and look at all the values and transactions that were sent. You can also view all provisioning calls to troubleshoot any issues that may have occurred without having to rely on IDI support.

[Viewing and Editing POD properties on an Order](/v1/docs/viewing-and-editing-pod-properties-on-an-order)

[Bulk Update Provisioning Properties on a Order](/v1/docs/bulk-updating-provisioning-properties-1)

[Provisioning Request Search](/v1/docs/provisioning-request-search)

[Initiating a Workflow Action on Creating/Modifying a Provisioning Request](/v1/docs/initiating-a-workflow-action-on-creating-modifying-a-provisioning-request)