--- title: "Opting Out of E-Pay Notifications" slug: "opting-out-of-e-pay-notifications" updated: 2026-07-14T19:22:53Z published: 2026-07-14T19:22:53Z canonical: "help.idibilling.com/opting-out-of-e-pay-notifications" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Opting Out of E-Pay Notifications When creating a new customer, the **Disable E-Pay Notifications** property defaults to unchecked, meaning E-Pay notifications are enabled by default. Check this checkbox to disable E-Pay notifications. **(Show Picture)** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84732.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A49Z&se=2026-11-14T12%3A04%3A49Z&sr=c&sp=r&sig=lZRbCCmYkDSk69kOtkiIsesCudetDQ86Gwq17CTEi2g%3D) On existing customers, this property is available via **Account** > **Account Details**. **(Show Picture)** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84735.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A49Z&se=2026-11-14T12%3A04%3A49Z&sr=c&sp=r&sig=lZRbCCmYkDSk69kOtkiIsesCudetDQ86Gwq17CTEi2g%3D) > [!NOTE] > Note > > This property is not available for Prospect accounts.