---
title: "Opting Out of E-Pay Notifications"
slug: "opting-out-of-e-pay-notifications-1"
updated: 2026-08-10T20:23:24Z
published: 2026-08-10T20:23:24Z
canonical: "help.idibilling.com/opting-out-of-e-pay-notifications-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Opting Out of E-Pay Notifications

The EPayNotificationOptOut property on customer accounts lets you disable E-Pay notifications on an account-basis. When the property is set, the account will be omitted from IDI platform notifications that use the E-Pay Account Notifications or E-Pay Transaction Notifications data sources. The E-Pay Account Notifications and E-Pay Transaction Notifications data sources will omit accounts where the EPayNotificationOptOut property is set to true.

Notification templates that use these data sources will not produce notifications to customer accounts that have opted out of E-Pay notifications.

You can set this property on creating a new account, and edit as needed on existing accounts.

#### On Creating a New Account

Click the **Advanced** button on the Customer Information page in the New Customer Wizard. This opens the Edit Customer Info form.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84764.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A51%3A58Z&se=2026-11-14T11%3A51%3A58Z&sr=c&sp=r&sig=1747Lko0VcrnfEfcwfBy0GV9aLXLVJ4KGIMF9Tej%2FVU%3D)

The property is located in the ***Basic Information*** section on the **Customer Info** tab.

To opt out of E-Pay transactions, check **Disable E-Pay Notifications** option and save.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84767.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A51%3A58Z&se=2026-11-14T11%3A51%3A58Z&sr=c&sp=r&sig=1747Lko0VcrnfEfcwfBy0GV9aLXLVJ4KGIMF9Tej%2FVU%3D)

#### Editing an Existing Customer

You can view and edit the **Disable E-Pay Notifications** property from the Edit Customer Info page by choosing **Account** > **Edit Customer** from the main menu.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84770.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A51%3A58Z&se=2026-11-14T11%3A51%3A58Z&sr=c&sp=r&sig=1747Lko0VcrnfEfcwfBy0GV9aLXLVJ4KGIMF9Tej%2FVU%3D)