--- title: "OnlineBill" slug: "onlinebill" updated: 2026-07-26T15:43:26Z published: 2026-07-26T15:43:26Z canonical: "help.idibilling.com/onlinebill" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # OnlineBill > [!NOTE] > Note > > For OnlineBill Release 1.1 or higher, please refer to the OnlineBill Configuration Guide on E-Support.OnlineBill is a Remote Service that allows your customers to view their invoices and account information and to pay their bills online. To set up the OnlineBill remote service in Admin Console: 1. Click **Business Rules > Remote Services**. ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/18871.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A37Z&se=2026-11-14T11%3A47%3A37Z&sr=c&sp=r&sig=LirrPZYlbPzTSH2R%2BS00pyhL97JwzZCvRZRu2TmbmP0%3D) 2. Double-click on the OnlineBill path, **http://ServerName/OnlineBill/.** This displays the OnlineBill information window. ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/18872.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A37Z&se=2026-11-14T11%3A47%3A37Z&sr=c&sp=r&sig=LirrPZYlbPzTSH2R%2BS00pyhL97JwzZCvRZRu2TmbmP0%3D) This window lists the GUID (Globally Unique Identifier) where OnlineBill opens, and the path of the OnlineBill server. #### Invoices 1. Under **Business Rules > Remote Services > http://ServerName/OnlineBill/**, expand the **OnlineBill** folder and double-click **Invoices**. This displays the Invoices window. ![olbinvoices](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/23356.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A37Z&se=2026-11-14T11%3A47%3A37Z&sr=c&sp=r&sig=LirrPZYlbPzTSH2R%2BS00pyhL97JwzZCvRZRu2TmbmP0%3D) The Invoices window contains the following information. | Collapse Non-Usage Services | ***Checked***: Products, packages, and other non-usage based services are displayed as a single line item on the invoice. ***Unchecked***: Products, packages, and other non-usage based services are displayed individually as separate line items on the invoice. | | --- | --- | | Collapse Discounts | ***Checked***: All Discounts are displayed as a single line item on the invoice. ***Unchecked***: Discounts are displayed individually as separate line items on the invoice. | | Collapse Taxes | ***Checked***: All Taxes are displayed as a single line item on the invoice. ***Unchecked***: Taxes are displayed individually as separate line items on the invoice. | | Collapse Finance Charges | ***Checked***: All Finance Charges are displayed as a single line item on the invoice. ***Unchecked***: Finance Charges are displayed individually as separate line items on the invoice. | | Collapse Corporate Charges | ***Checked***: All Corporate Charges are displayed as a single line item on the invoice. ***Unchecked***: Corporate Charges are displayed individually as separate line items on the invoice. | | Collapse Disputes | ***Checked***: All Disputes are displayed as a single line item on the invoice. ***Unchecked***: Disputes are displayed individually as separate line items on the invoice. | #### Account Care The Account Care window allows you to determine whether your customers should be able to make changes to their contact information and/or their passwords. 1. Under **Business Rules > Remote Services > http://ServerName/OnlineBill/**, expand the **OnlineBill** folder and double-click **Account Care**. This displays the Account Care window. ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/18874.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A37Z&se=2026-11-14T11%3A47%3A37Z&sr=c&sp=r&sig=LirrPZYlbPzTSH2R%2BS00pyhL97JwzZCvRZRu2TmbmP0%3D) The Account Care window contains the following information. | Contact Information Read Only | ***Checked***: The end customer cannot change the Billing or user-defined contact information under Account Care. ***Unchecked***: The end customer can change billing contact information and the user-defined contact information under Account Care. | | --- | --- | | User Cannot Change Pass | ***Checked***: End customers cannot change their login passwords. ***Unchecked***: End customers can change their login password. | #### Single Sign-On OnlineBill's Single Sign-On feature allows an authorized third party to log in without having to keep the OnlineBill User's passwords synchronized. 1. Under **Business Rules > Remote Services > http://ServerName/OnlineBill/**, expand the **OnlineBill** folder and double-click **Single Sign-On**. This displays the Single Sign-On window. ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/18875.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A37Z&se=2026-11-14T11%3A47%3A37Z&sr=c&sp=r&sig=LirrPZYlbPzTSH2R%2BS00pyhL97JwzZCvRZRu2TmbmP0%3D) The Single Sign-On window contains the following information. | Enabled | ***Checked***: Single Sign-On is enabled. ***Unchecked***: Single Sign-On is completely disabled. | | --- | --- | | Require SSL | ***Checked***: SSL is required for login. If not provided, login fails. ***Unchecked***: SSL is not required for login. | | Require Account Number | ***Checked***: The end customer's account number is required for login. If not provided, login fails. ***Unchecked***: The customer's account number is not required for login. | | Valid Ips | Enter the valid IP addresses that requests can originate from. Separate them with commas. | | Password | Enter the password shared between the Single Sign-On system and the third party system. | #### Audits The Audits window allows you to set the number of logins that fail before sign-on is disabled. 1. Under **Business Rules > Remote Services > http://ServerName/OnlineBill/ >** **OnlineBill > Single Sign-On**, double-click **Audits**. This displays the Audits window. ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/18876.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A37Z&se=2026-11-14T11%3A47%3A37Z&sr=c&sp=r&sig=LirrPZYlbPzTSH2R%2BS00pyhL97JwzZCvRZRu2TmbmP0%3D) The Audits window contains the following information. | Auto-Disable Count | Enter the number of failed logins allowed before Single Sign-On is disabled. | | --- | --- | | Failed Login Count | Displays the number of failed logins since the count was reset. Count is automatically set to 0 at the end of every day. | | ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/18877.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A37Z&se=2026-11-14T11%3A47%3A37Z&sr=c&sp=r&sig=LirrPZYlbPzTSH2R%2BS00pyhL97JwzZCvRZRu2TmbmP0%3D) | Resets the Failed Login Count to zero. | #### Alerts Since a Single Sign-On request should never fail validation, a failure may indicate an attempt to compromise the system. The Alerts window allows you to have an email sent to a specific person to notify them of the failed attempt. 1. Under **Business Rules > Remote Services > http://ServerName/OnlineBill/ >** **OnlineBill > Single Sign-On**, double-click **Alerts**. This displays the Alerts window. ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/18878.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A37Z&se=2026-11-14T11%3A47%3A37Z&sr=c&sp=r&sig=LirrPZYlbPzTSH2R%2BS00pyhL97JwzZCvRZRu2TmbmP0%3D) The Alerts window contains the following information. | Notify on failed login | ***Checked***: If a login attempt fails, an email is sent. ***Unchecked***: No notification is sent if a login fails. | | --- | --- | | SMTP Server | Enter the name of the email server. | | Email Address | Enter the name and domain of the email address using the normal format, address@domain. | | Subject Line | Enter the text that is to be the subject of the notification email. | > [!NOTE] > Note > > For OnlineBill Release 1.1 or higher, please refer to the OnlineBill Configuration Guide on E-Support.