---
title: "Notification Audit Search"
slug: "notification-audit-search"
updated: 2026-08-10T20:22:52Z
published: 2026-08-10T20:22:52Z
canonical: "help.idibilling.com/notification-audit-search"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification Audit Search

The CPNI Notification Audit Search allows a user to search through the various notifications that have been sent out based upon the selected criteria.

To perform a Notification Audit Search:

- Access **Applications > CPNI > Notification Audit Search**.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/44086.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A20Z&se=2026-11-14T11%3A58%3A20Z&sr=c&sp=r&sig=GHwDqNOnZLM%2FlURKQ5C3tH4jVv1T7hy4RnoP4bJkunw%3D)
- Check the criteria on which you want to search:

| **Notification Type** | Check Account Change, Pin Request, both, or neither. This will search for a change made to: - Account Password - Authorized Users - Authorized User Password - Security Questions and Answers - Billing Contact name tab - Address tab - Billing Contact e-mail address |
| --- | --- |
| **User Name** | Check any, all, or none of the listed users |
| **Delivery Method** | Check Email, Letter, SMS, all, or neither |
| **Notification Date** | Select a date range, or leave blank |
| **Account Number** | To search for notifications made to only one account, enter the account number. |

1. Click **Clear** to uncheck your selections and start over

OR

Click **Search** to look for the requested audit searches.

#### Notification Audit Search Results

The Notification Audit Search Results displays a row by date and time for every notification that has been sent to a customer that matches the searched criteria.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/44282.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A20Z&se=2026-11-14T11%3A58%3A20Z&sr=c&sp=r&sig=GHwDqNOnZLM%2FlURKQ5C3tH4jVv1T7hy4RnoP4bJkunw%3D)

The only action that can be taken on this window is the standard Sort, Filter and Find function.

| **Date** | Date and time that notification was sent |
| --- | --- |
| **Account Number** | Number of the recipient account |
| **Notification Type** | Type of notification sent: either Account Change or PIN |
| **Delivery Method** | Method of delivery: either letter, SMS, or e-mail |
| **User** | ID of the person who sent the notification |
| **CPNI Notification History ID** | Chronological ID number of the notification |
| **Cust ID** | ID number of the customer receiving the notification |
| **CPNI Notification** | ID for the type of notification |
| **CPNI Delivery Type** | ID for the type of delivery for the notification |