--- title: "New" slug: "new" updated: 2026-08-10T20:22:00Z published: 2026-08-10T20:22:00Z canonical: "help.idibilling.com/new" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # New Enabled: Lets you create a new journal via the Journals tab for a customer. Disabled: ***New > Journal*** is not displayed on the shortcut menu of the following windows: - Customer Summary tab - Journals section - Customer Journals tab - Journal for Order window from the customer Orders tab - Journal Search Results - Edit Follow-Up - Journals tab - Edit Trouble Ticket - Journals tab