---
title: "Move"
slug: "move-1"
updated: 2026-08-10T20:23:05Z
published: 2026-08-10T20:23:05Z
canonical: "help.idibilling.com/move-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Move

Enabled: Lets you move a follow-up within the customer account..

Disabled: ***Move*** is not displayed on the shortcut menus of the following windows:

- Summary tab (Journals section) of the customer window
- Journals (or Follow-Ups) tab of the customer window
- Journal for Order # window accessed from the customer Orders tab
- Follow-Up Search Results window
- Open Follow-ups window
- View/Edit Trouble Ticket window - Journals tab