---
title: "Modifying a Global Trouble Ticket Journal Entry"
slug: "modifying-a-global-trouble-ticket-journal-entry"
updated: 2026-08-10T20:23:16Z
published: 2026-08-10T20:23:16Z
canonical: "help.idibilling.com/modifying-a-global-trouble-ticket-journal-entry"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Modifying a Global Trouble Ticket Journal Entry

To edit a Global trouble ticket's journal entry:

- On the **Journals** tab in the Edit Global Trouble Ticket window, right-click on the desired journal entry and select **Edit**. This displays the Edit Journal window.

The **Edit** journal entry function for Global trouble tickets works the same as the **Edit** journal entry function for customer trouble tickets. See [Modifying a Trouble Ticket Journal Entry](/v1/docs/modifying-a-trouble-ticket-journal-entry) for more detailed information on modifying trouble ticket journal entries.