---
title: "Modify Follow-up"
slug: "modify-follow-up"
updated: 2026-08-11T11:51:50Z
published: 2026-08-11T11:51:50Z
canonical: "help.idibilling.com/modify-follow-up"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Modify Follow-up

This action is installed by Custmer care. It modifies an open follow-up (closed follow-ups can’t be modified).

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84402.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A06Z&se=2026-11-14T12%3A08%3A06Z&sr=c&sp=r&sig=YVHy%2FS2pA7i4j73S%2FQX6nMePgWfmQyoDJXIZOwnV0es%3D)

#### Parameters:

> [!NOTE]
> Note
> 
> Parameters marked with an asterisk are required.

| Action Date | When provided, the Action Date will be updated to this value. |
| --- | --- |
| Assigned To | When provided, the Assigned To will be updated to this value. |
| Close | Yes/No. When Yes is selected, the Follow-Up will be closed. |
| Description | When provided, the Description will be updated to this value. |
| Follow-Up ID* | Numeric ID of the Follow-Up to be modified. |
| Status | Follow-Up Status. A value can be selected from the drop down. When populated, the Status will be updated to the selected value. |
| Attributes | If there is an attribute definition associated to the follow-up, the values for the attribute properties can be modified as a JSON string. Example: Attribute definition with 2 properties ‘Address Type’ and ‘County’: Syntax: {"Address Type":"Residential","County";"Washington"} |