---
title: "Managing Journals and Follow-Ups"
slug: "managing-journals-and-follow-ups"
updated: 2026-07-14T20:01:46Z
published: 2026-07-14T20:01:46Z
canonical: "help.idibilling.com/managing-journals-and-follow-ups"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Journals and Follow-Ups

You can view Journals and Follow-ups on their respective tabs as applicable. You can also open new Journals and Follow-ups as needed. This functionality is the same as adding new Journals and Follow-ups in other areas of Customer Care.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/83644.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A51%3A52Z&se=2026-11-14T11%3A51%3A52Z&sr=c&sp=r&sig=E7Gb5FUqA36pMeaYOCR0HkcpgVc32piN%2BDOXLMFxyhg%3D)