---
title: "Maintaining SIDs"
slug: "maintaining-sids"
updated: 2026-07-24T14:58:45Z
published: 2026-08-10T20:18:38Z
canonical: "help.idibilling.com/maintaining-sids"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Maintaining SIDs

In order to properly create Outcollect usage, you must designate the appropriate SIDs as Company SIDs. Company SIDs are those that belong to your company. This is accomplished in the IDI Desktop Client.

1. From the **Applications** menu, select **BackOffice Management > Roaming > SID Maintenance**. This displays the SIDs window.

![SIDsDataTable](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/29169(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A35%3A40Z&se=2026-11-14T12%3A35%3A40Z&sr=c&sp=r&sig=zRgMokDr4SJreLU2Pp34JJuSn9ydEodmNM6%2F9hnya3M%3D)

The SIDs window displays the following information:

| SID | System Identification Number as received from Syniverse. This field is limited to 5 characters. |
| --- | --- |
| Carrier Name | Name of the carrier owning the SID as received from Syniverse. This field is limited to 35 characters. |
| Location | Name of the geographic location of the SID as received from Syniverse. This field is limited to 35 characters. |
| State | Two-letter state abbreviation. |
| Is Company SID | Whether the SID belongs to your company or not. |
| Is BID | A SID allocated for accounting purposes. Not presently used; it is populated when importing SIDs. |
| Country | Country name |
| Tech Type | Kind of technology (CDMA/TDMA, Dual Mode, GSM, etc.) |

From this window, you can perform the following:

| Add, Edit, Delete a SID | [Adding, Editing, and Deleting SIDs](/v1/docs/adding-editing-and-deleting-sids). |
| --- | --- |
| Toggle Company SID (to Company or Non-Company) | [Toggling a Company SID](/v1/docs/toggling-a-company-sid). |
| View Line Ranges | [Viewing SID Line Ranges](/v1/docs/viewing-and-searching-sid-line-ranges). |