---
title: "Local Lookup"
slug: "local-lookup"
updated: 2026-07-27T11:33:30Z
published: 2026-08-10T20:17:38Z
canonical: "help.idibilling.com/local-lookup"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Local Lookup

**Local Lookup** is used as a means of converting a preorder response to an Order, by mapping USOCs to products in the Product Catalog. If a match for a USOC is not returned, an error message is generated and the order is considered incomplete.

**Notes**:

- Multiple USOC's can be mapped to a single product.
- **Local Lookup** applies to features (products and packages), lines (services) and pricing plans.

To add a Local Lookup:

1. From the right-side of the Product Catalog window, right-click and select **Local Lookup.** The Local Catalog Lookup window is displayed.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/19441(1).bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A03Z&se=2026-11-14T11%3A58%3A03Z&sr=c&sp=r&sig=PebfnhVnz9ZOdXD%2FbN636X6Mn2qlNFbPt8VLjRWRNAM%3D)

#### Adding Local Lookup

1. Right-click anywhere in the grid and select **New** to add a new Local Lookup. The Add Local Lookup window is displayed.

![Add Local Lookup](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/24572(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A03Z&se=2026-11-14T11%3A58%3A03Z&sr=c&sp=r&sig=PebfnhVnz9ZOdXD%2FbN636X6Mn2qlNFbPt8VLjRWRNAM%3D)
2. Enter a USOC.
3. Select a Provisioning Company from the drop-down list.
4. Select a Limit to State Group from the drop-down list.
5. Click **Save** to save the changes.

#### Editing/Deleting Local Lookup

To modify an existing Local Lookup:

1. Right-click on the desired Local Lookup and select **Edit**. The Edit Local Lookup window is displayed.

To delete an existing Local Lookup:
2. Right-click on the desired Local Lookup and select **Delete**. A confirmation window is displayed.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/19443(1).bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A03Z&se=2026-11-14T11%3A58%3A03Z&sr=c&sp=r&sig=PebfnhVnz9ZOdXD%2FbN636X6Mn2qlNFbPt8VLjRWRNAM%3D)
3. Click **Yes** to delete the Local Lookup entry.

#### Local Lookup Search

Based on the search criteria you enter, Local Lookup Search enables you to view USOC mappings for various products. This feature can be helpful if you are trying to determine errors or find out which USOCs are mapped to those USOCs in the Product Catalog.

1. From the **Action** menu, select **Local Lookup Search**. The Local Lookup Search window is displayed.

OR

Select the **Local Lookup Search** button on the Product Catalog toolbar. The Local Lookup Search window is displayed.

![Local Lookup Search Window](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/24575(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A03Z&se=2026-11-14T11%3A58%3A03Z&sr=c&sp=r&sig=PebfnhVnz9ZOdXD%2FbN636X6Mn2qlNFbPt8VLjRWRNAM%3D)
2. Enter the desired search criteria and click **Search**. The Local Lookup Search Results window is displayed.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/19446(1).bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A03Z&se=2026-11-14T11%3A58%3A03Z&sr=c&sp=r&sig=PebfnhVnz9ZOdXD%2FbN636X6Mn2qlNFbPt8VLjRWRNAM%3D)
3. Right-click on an item and select **View/Edit** to access the Edit Product window.