---
title: "Loading Payment Files"
slug: "loading-payment-files"
updated: 2026-08-10T20:22:52Z
published: 2026-08-10T20:22:52Z
canonical: "help.idibilling.com/loading-payment-files"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Loading Payment Files

To load a payment file:

1. From the Applications menu, select **Accounts Receivable Management > Batch Files**. This displays the Batch File window.

![batchfiles2](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/22955.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A11%3A35Z&se=2026-11-14T12%3A11%3A35Z&sr=c&sp=r&sig=QdMtMA5FvKWLZBo8xno8fCE4fn4esblH%2FXWwunlTvYQ%3D)

> [!NOTE]
> Note
> 
> This form lists both manually processed files, and files processed by automated background processes.
2. Right-click a row and select **Process File > Import Payments**. This displays the File Upload window.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12944.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A11%3A35Z&se=2026-11-14T12%3A11%3A35Z&sr=c&sp=r&sig=QdMtMA5FvKWLZBo8xno8fCE4fn4esblH%2FXWwunlTvYQ%3D)Click the **…** (ellipsis) button to find the location of the payment file you want to load.
3. Click **Upload**. The file uploads while the Transfer Status is displayed.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12945.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A11%3A35Z&se=2026-11-14T12%3A11%3A35Z&sr=c&sp=r&sig=QdMtMA5FvKWLZBo8xno8fCE4fn4esblH%2FXWwunlTvYQ%3D)

> [!NOTE]
> Note
> 
> You can select the Close This Dialog When Upload Completes check box to automatically close the File Upload dialog box each time you upload a file.
4. Click **Refresh** to update the Batch File window. The uploaded payment file is added to the top of the Batch Files list.

> [!NOTE]
> Note
> 
> The uploaded payment file is renamed according to the date and time it was uploaded. The date and time in the file name are Greenwich Mean Time (except Payment One [eBillit] files).

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12946.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A11%3A35Z&se=2026-11-14T12%3A11%3A35Z&sr=c&sp=r&sig=QdMtMA5FvKWLZBo8xno8fCE4fn4esblH%2FXWwunlTvYQ%3D)