---
title: "Knowledge Articles and IDI Desktop Client Help"
slug: "knowledge-articles-and-idi-desktop-client-help"
updated: 2026-07-20T18:53:20Z
published: 2026-07-20T18:53:20Z
canonical: "help.idibilling.com/knowledge-articles-and-idi-desktop-client-help"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge Articles and IDI Desktop Client Help

#### Knowledge Articles

[Customer Proprietary Network Information](https://help.idibilling.com/knowledge-base/customer-proprietary-network-information-cpni/)

[Discounts](https://help.idibilling.com/knowledge-base/about-discounts-a-quick-overview/)

[MSAG & E911 Management](https://help.idibilling.com/knowledge-base/msag-and-e911-management-in-the-costguard-system/)

[Browse Tags and Assignment Templates](https://help.idibilling.com/knowledge-base/browse-tags-and-assignment-templates-quick-overview/)

[Retail Installment Plans](https://help.idibilling.com/knowledge-base/getting-started-with-enhanced-retail-installment-plans/)

[Credit Scoring](https://help.idibilling.com/knowledge-base/credit-scoring/)

[Reports](https://help.idibilling.com/?ht_kb=costguard-core-reports)

#### IDI Desktop Client Help

Get help on IDI Desktop Client [here](https://support.idibilling.com/webhelp/idiDesktopClient/#/index/10/11).