---
title: "Insert and Message Search"
slug: "insert-and-message-search"
updated: 2026-07-22T12:33:49Z
published: 2026-08-10T20:23:40Z
canonical: "help.idibilling.com/insert-and-message-search"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Insert and Message Search

To find invoice inserts and messages for a Bill Period:

- From the Applications menu, select **BackOffice Management > Insert and Message Search**. This opens the Insert and Message Search dialog.

![InsertAndMessageSearch](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/71988(1).png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A07%3A59Z&se=2026-11-14T12%3A07%3A59Z&sr=c&sp=r&sig=YZTpbmwD6ciHgvv8OD9rIj75xALRExxNG%2Bx0sw8%2FKDw%3D)
- Select the Bill Cycle.
- Select the Bill Period.
- To find which customers received a particular insert, select it from **Insert Number**.

To find which customers received a particular message, enter a portion of the text in **Message**.

To find all inserts and messages, leave these fields blank.
- Click **Search**. This displays the Insert and Message Search Results window.

![InsertAndMessageSearchResults](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/71986(1).png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A07%3A59Z&se=2026-11-14T12%3A07%3A59Z&sr=c&sp=r&sig=YZTpbmwD6ciHgvv8OD9rIj75xALRExxNG%2Bx0sw8%2FKDw%3D)