---
title: "IDI Platform Version 25.8 Details"
slug: "idi-platform-version-25-8-details"
updated: 2026-05-09T18:20:32Z
published: 2026-05-19T16:03:03Z
canonical: "help.idibilling.com/idi-platform-version-25-8-details"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# IDI Platform Version 25.8 Details

#### [IDI Platform Version 25.8 Core Bulletin](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/IDI-Solution-25.8-Core-Release-Bulletin-1(1).pdf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A49%3A53Z&se=2026-11-14T11%3A49%3A53Z&sr=c&sp=r&sig=VhtqpTQiCpuK%2FLLfvp16KhsTcB1hF2bexoaVsPm%2BVXM%3D)

#### Change Orders

| **Functional Area** | **AR/FR** | **Description** |
| --- | --- | --- |
| Field Service Management | FR 3670 | **Field Service Management enhancements** This feature: - Provides a Work Order Summary option in the Orders information center. This lets you review the work order status and inform internal and external stakeholders. - Prevents unnecessary technician dispatches – New functionality was added to keep Work Order objects synchronized. The system will automatically update open work orders to *Canceled* when the associated Order is canceled or the Ticket status is set to *Closed*. |
| Web Orders | FR 3677 | **Miscellaneousenhancements** This release provides these formatting improvements and updates: - Presentation enhancements on the Add/Edit Starting Block page. - *Receipt Number* search on Billing Order OmniSearch (was already a searchable parameter on other Orders OmniSearches). - The width of the *Action* selector when completing a service agreement has been increased to make options easier to read. |
| Provisioning | FR 3428 | **Standard Provider renamed as HTTP Provider** This applies to the Provisioning web application when adding a new provider. In **MANAGE** > **Provider Settings**, when creating a new provider, the option that was formerly labeled *Standard Provider* is now labeled *HTTP Provider*. |

#### Resolved Known Issues

| Functional Area | PR | Description |
| --- | --- | --- |
| Customer Care | 84947 | **Usage records not displaying on Unit Balance view** When trying to view usage on the Unit Balance page, an incorrect filter for retrieving the records from the Unit Balance Ledger was causing the usage record(s) to not display. The filter criteria have been updated to properly display usage records. |
| Orders | 84940 | **Children of one-time charge package incorrectly reconnected** When reconnecting a service with a one-time charge package, and the package is not being reconnected, its children may be reconnected. This has been updated to never reconnect the children of one-time packages when the package is not being reconnected. |
| Orders | 84960 | **Inventoried service numbers not being updated** The Update Inventoried Service Number API in the Number Inventory Management web service did not update the inventoried service number’s inventory status from *Aging* to *Available* when the Available Date was updated to the current day. Inventory status is now updated when the Available Date is changed. |
| Make Sale Orders | 84951 | **Client allows incompatible SIM class between device and SIM card** When adding a new service via IDI Client Make Sale, the device SIM class was not checked for compatibility with the SIM card SIM class. This allowed for a device to be sold with a SIM card that it does not support. The application now validates device and SIM card compatibility. |
| Tickets | 84970 | **Link to open ticket from template-based email not working** This was caused by a security-related update.This has been fixed such that the links in template-based emails work as intended. |

#### Platform System Deployment Updates:

| **Module** | **Target Deployment Updates** |
| --- | --- |
| Document Storage | 08/05/2025 |
| Communications | 08/12/2025 |
| Security | 08/12/2025 |
| Field Service Management | 08/13/2025 |
| Workflow | 08/13/2025 |
| Provisioning | 08/15/2025 |