---
title: "IDI Platform Version 25.6 Details"
slug: "idi-platform-version-25-6-details"
updated: 2026-06-16T14:58:46Z
published: 2026-06-16T14:58:46Z
canonical: "help.idibilling.com/idi-platform-version-25-6-details"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# IDI Platform Version 25.6 Details

#### [IDI Platform Version 25.6 Core Bulletin](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/IDI-Solution-25.6-Core-Release-Bulletin(1).pdf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A49%3A55Z&se=2026-11-14T11%3A49%3A55Z&sr=c&sp=r&sig=juNPFGJeGnzLZPKWvK7ud4VxtWGgLznwDTNFBNjgqu4%3D)

#### Change Orders

| **Functional Area** | **AR/FR** | **Description** |
| --- | --- | --- |
| Customer Management – General Ledger | FR 3642 | **NetSuite journal entry automation** NetSuite is an IDI partner and a cloud business management enterprise that provides a single, integrated suite for managing accounting, orders, inventory, projects, production, supply chain and warehouse operations. NetSuite Enterprise Resource Planning (ERP) gives you clear visibility into your data and tighter control over your business. IDI’s NetSuite journal entry integration automates the seamless transfer of general ledger data from IDI’s B/OSS platform into NetSuite as journal entries. By eliminating manual import processes, the SuiteApp accelerates month-end close, improves financial accuracy, and frees finance teams to focus on strategic tasks. > [!NOTE] > **Note:** > > You’ll need to establish a relationship with NetSuite and coordinate with IDI Account Management to enable and fully integrate the ERP with your IDI BSS/OSS platform. For more on this, refer to the article for *NetSuite Journal Entry Automation* in the IDI Knowledge Center. |
| Customer Care | FR 3644 | **Managing unit balances for services in Customer Care** A new *Unit Balances* page lets you view and manage a discount category’s unit balance(s) for a service. A service can have a unit balance from an assigned grant (billing) discount. Grant discounts can be assigned to post-pay and AdvancePay services. The *Unit Balance* page facilitates analyzing a service’s discount unit(s) utilization to better help your customer service representatives answer balance-related questions. This solution provides a web experience that surpasses what is currently supported in the IDI Desktop Client. You can: - Quickly see the current balance and expiration dates of a discount category. - View a history of transactions that result in the current unit balance for a given discount category. - View usage records that fall under a given discount category. - Directly adjust the unit balance’s amount for a specific discount category. |
| Tax Management | FR 3652 | **View taxes enhancements** The following improvements have been made on the *View Taxes* form (Applications > Tax Management View > Taxes): - The *Tax On* selector has been removed (no longer needed). - The Tax Class on Distance has been renamed *Tax Class on Product* for clarity. |
| Customer Management – E911 | FR 3651 | **Enhanced sequence number generation for E911 file names** The E911 File creation process has been updated to provide a sequence number series for each unique combination of E911 Provider and E911 Company. Previously, the sequence numbering was done for each unique E911 Provider, without consideration of the E911 Company. Refer to the article on E911 File Generation and Management in the IDI knowledge center. |
| E-Rate | AR 9448 | **Manual entry of E-Rate utilization against the nextinvoice** USAC audits manual/one-time utilization entries and requires providers to show invoice credits are issued for the same month (bill period) as the 474 file where the manual utilization records are listed. E-Rate has several enhancements to support this: - Entering manual utilization for the next bill period. This lets you enter utilization records sooner and not wait for finalization to happen first. - Labeling manual entries with descriptive text lets you identify the prior invoice the utilization is associated with and any other information that is needed to be included on the adjustment. For complete details on support for E-Rate in the IDI platform, refer to the Managing E-Rate article in the IDI knowledge center. |

### Resolved Known Issues

| Functional Area | PR | Description |
| --- | --- | --- |
| Customer Management- IDI Desktop Client & Customer Care | 84871 | **Enhanced performance on modifying accounts with many contacts** Modifying accounts with many contacts took longer than expected. Performance improvements have been made to address this. |
| Customer Management – IDI Desktop Client | 84880 | **Unable to view usage from Unit Balance Ledger** Usage records having more than one discount were not shown when clicking **View Usage** on the Unit Balance in the IDI Desktop Client. The view now handles usage records with more than one discount. |
| Paymentus – AdvancePay | 84884 | **Improved error reporting for auto-renew service** Error reporting for AdvancePay auto-renewal via Paymentus provided insufficient information to identify root causes, making it challenging to diagnose why some accounts were not automatically renewing. Enhanced logging now reports real exceptions, even when multiple errors occur. This supports more effective identification of the reasons for auto-renewal failures, specifically in scenarios where accounts do not renew as expected. |
| Customer Management – IDI Desktop Client | 84896 | **Timezone issue when updating a bill cycle** When a change was made to a bill cycle from the Rate Bill Request Center in the Desktop Client, the user’s (client) time zone erroneously impacted the bill cycle start and end dates by adding a timestamp to these dates. This caused downstream issues with determining applicable grant discounts. This issue has been fixed so changes made to a bill cycle are not affected by the user’s time zone. |
| IDI Desktop Client Orders – AdvancePay | 84924 | **Renewalerror** During guided assignment, when an AdvancePay product shared an exclusive group with another item in the order, the following error would be thrown when trying to renew the AdvancePay product’s price point: *You May not perform this operation on a null NullableDate object* The application has been updated to allow renewal of the AdvancePay product. |

#### Platform System Deployment Updates:

| **Module** | **Target Deployment Updates** |
| --- | --- |
| Document Storage | 06/04/2025 |
| Communications | 06/11/2025 |
| Payment Gateway | 06/12/2025 |