---
title: "IDI Platform Version 24.2 Details"
slug: "idi-platform-version-24-2-details"
updated: 2026-05-09T17:14:35Z
published: 2026-05-19T16:07:16Z
canonical: "help.idibilling.com/idi-platform-version-24-2-details"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# IDI Platform Version 24.2 Details

#### [IDI Platform Version 24.2 Core Bulletin](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/CostGuard-24.2-Core-Release-Bulletin-1(1).pdf?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A33Z&se=2026-11-14T12%3A08%3A33Z&sr=c&sp=r&sig=yPB21bsxH6e23wnpJ2s837f563O212e7lco2mkLdLLo%3D)

#### Change Orders

| **Functional Area** | **AR/FR** | **Description** |
| --- | --- | --- |
| Customer Care & Provisioning | FR 3548 | **Managing provisioning properties in Customer Care** This adds the ability to view and edit provisioning (POD) properties on services in Customer Care. Details are provided in Customer Care web help. |
| Workflow | AR 9251 | **Automate changing a customer’s balance aginggroup** A *Balance Aging Group* parameter has been added to the Modify Customer action in workflow. The drop-down menu for this parameter lists all balance aging groups configured in Admin Console Data Management. |
| Provisioning – Calix | AR 9292 | **New parameters for Add E7 GPON SIP Service action** The following fields have been added to Add E7 GPON SIP Service: - Call Waiting - Caller ID - Three Way Calling - T38 Fax Relay - Message Waiting Indicator These fields allow the traffic to pass through the access gear and are critical to these features working on the service. Call Waiting, CallerID, Three Way Calling and T38 Fax Relay are all included for xDSL SIP Services. See the [Calix Provisioning specification](/v1/docs/provisioning-calix-cms-specifications-and-actions) in the IDI Knowledge Center for details. |

#### Resolved Known Issues

| Functional Area | PR | Description |
| --- | --- | --- |
| CostGuard Client Orders | 84565 | **Reconnect Final Billed Items not checked bydefault** Starting in CostGuard version 22.6, on account and service reconnect orders submitted via CostGuard Client, the **Reconnect Final Billed Items** setting no longer defaulted to *checked* as set in Config Console. This has been corrected follow the Config Consile setting and work as it did prior to version 22.6. |
| Tickets Web Module | 84496 | **APPs tray displayed wrong icon for APPS andQUICKLINKS** The APPS and QUICKLINKS icons were hollow rectangles instead of the usual icons, This has been fixed. |
| Collections – Payment Plans | 84476 | **Filter by Status options not working asexpected** In Customer Care, the Billing > Collections page has a tab for viewing payment plans. This tab provided a drop-down menu with check boxes for filtering the payment plans list by status. The filter options were not working as expected, for example choosing to show closed only would also show overdue plans. The filter has been simplified to provide just two options that work as expected. The **Open** option (default) lists open and overdue plans. Choosing **All** shows closed plans in addition to open and overdue plans. |
| Usage Processing | 84578 | **Unable to parse files withERD format** This issue was introduced with AR 9270 included in CostGuard version 23.12. When processing call detail records with ERD file format, an error was being returned stating no parsers were capable of processing files. This was due to missing logic within the *try catch* in the ERD parser. Logic has been added to let the ERD parser *try catch* process usage records without giving an error. |

#### Platform System Deployment Updates:

| **Module** | **Target Deployment Updates** |
| --- | --- |
| Calix | 2/08/2024 |