---
title: "Header"
slug: "header"
updated: 2026-08-10T20:17:03Z
published: 2026-08-10T20:17:03Z
canonical: "help.idibilling.com/header"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Header

The Header section provides the following information which is always available on all tabs.

| Account Information |
| --- |
| Account Number (read-only) | Customer’s account number. |
| Account Type (read-only) | Account classification for rating and billing (residential or business). Account types may be charged different rates. |
| Market (read-only) | Name of market that the customer is associated with. |
| Customer Name (read-only) | Name of customer who is receiving the service. |
| Account Status (read-only) | Status of the account for a specific customer. |
| ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/29019.wmf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A33Z&se=2026-11-14T11%3A57%3A33Z&sr=c&sp=r&sig=Mj84AodyzE728ijv5Y2vYt%2F8DuZr4dige77pSYQWFRM%3D) | Billing sequence to which the customer account is assigned for invoicing. **Notes**: - Billing cycle customer records that are Corporate Accounts cannot be changed. - A “pending” billing cycle is indicated by red text. ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/29020.wmf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A33Z&se=2026-11-14T11%3A57%3A33Z&sr=c&sp=r&sig=Mj84AodyzE728ijv5Y2vYt%2F8DuZr4dige77pSYQWFRM%3D) |
| ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/29021.wmf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A33Z&se=2026-11-14T11%3A57%3A33Z&sr=c&sp=r&sig=Mj84AodyzE728ijv5Y2vYt%2F8DuZr4dige77pSYQWFRM%3D) ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/29022.wmf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A33Z&se=2026-11-14T11%3A57%3A33Z&sr=c&sp=r&sig=Mj84AodyzE728ijv5Y2vYt%2F8DuZr4dige77pSYQWFRM%3D) | These links display the Order Wizard form for reconnecting or disconnecting a customer. |
| Status Icons | Various icons denoting account status may be displayed below the Billing Cycle field. Right-click these icons to view a description. (Refer to the related topics for additional information.) They include: |
| ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/29031.wmf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A33Z&se=2026-11-14T11%3A57%3A33Z&sr=c&sp=r&sig=Mj84AodyzE728ijv5Y2vYt%2F8DuZr4dige77pSYQWFRM%3D)Customer has opted-in to releasing CPNI |  |