---
title: "Global Location OnlineAgent Options"
slug: "global-location-onlineagent-options"
updated: 2026-08-10T20:22:07Z
published: 2026-08-10T20:22:07Z
canonical: "help.idibilling.com/global-location-onlineagent-options"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Global Location OnlineAgent Options

The OnlineAgent Options tab lets you specify an assignment template for each type of OnlineAgent transaction. The assignment templates assigned to transaction types are configured to automatically assign items or prevent items from being automatically assigned. (See [Configuring Catalog Items to be Auto-Assigned](/v1/docs/configuring-catalog-items-to-be-auto-assigned) and [About Stopping Auto-Assignment](/v1/docs/about-stopping-auto-assignment).)

To specify assignment templates:

- In the Applications menu, select **POS Back Office > Locations**.
- Right-click the Global location and select **Edit**. This opens the Edit Global Location window.
- Click the left/right arrows on the tabs to locate the **OnlineAgent Options** tab.
- Click the OnlineAgent Options tab.

![GlobalOlaOptionsTab](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/64003.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A16Z&se=2026-11-14T12%3A04%3A16Z&sr=c&sp=r&sig=%2FdRuGgm3NFOuqcKdE5eHOEo2ESDrmfe9crt6MY6LLwo%3D)
- Under Transaction Assignment Templates, select the appropriate template for each transaction type as necessary.
- Click **Save**.