--- title: "Global Hold History" slug: "global-hold-history" updated: 2026-08-10T20:23:16Z published: 2026-08-10T20:23:16Z canonical: "help.idibilling.com/global-hold-history" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Global Hold History Hold History provides a log of all park/unpark activity performed on a specific Global trouble ticket. To view the Hold History for a specific Global trouble ticket: 1. In the Edit Global Trouble Ticket window, click the **Hold History** tab. The Hold History for Global trouble tickets is the same as the Hold History for customer trouble tickets. See [Hold History](/v1/docs/hold-history) for more detailed information.