--- title: "Global Assigned To History" slug: "global-assigned-to-history" updated: 2026-08-10T20:23:16Z published: 2026-08-10T20:23:16Z canonical: "help.idibilling.com/global-assigned-to-history" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Global Assigned To History The person assigned to a Global trouble ticket may change as the trouble ticket moves through the resolution process. The **Assigned To History** tab on the Edit Global Trouble Ticket window lists the people that have been assigned to a Global trouble ticket. To view the Assigned To History for a Global trouble ticket: 1. From the Edit Global Trouble Ticket window, click the **Assigned To History** tab. The Assigned To History for Global trouble tickets is the same as the Assigned To History for customer trouble tickets. See [Assigned To History](/v1/docs/assigned-to-history) for more detailed information.