---
title: "Front Ends"
slug: "front-ends"
updated: 2026-07-21T17:29:54Z
published: 2026-07-21T17:29:54Z
canonical: "help.idibilling.com/front-ends"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Front Ends

1. Under **Backoffice Settings > Rating** select the **Front Ends** node. This displays the Front Ends window.

**(Show picture)**

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/18799.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A07%3A44Z&se=2026-11-14T12%3A07%3A44Z&sr=c&sp=r&sig=ugF1NGhE1qwTfSEm%2BzsLlsW5bKwXXKxkSp5L%2F47xuCU%3D)

1. Enter the appropriate information in the Front Ends window based on the following information:

**Front Ends Options**

**Error Threshold**

Enter the number of errors allowed in the front-end before the file is designated as bad.

**Global Crossing**

**15 Digit Service Number**

When checked, the system allows the OB2 format (Global Crossing) to pull a 15-digit service number for Outbound Dedicated calls.

When unchecked, the OB2 format uses the standard 10-digit service number for Outbound Dedicated Calls.

**EMI**

**Classify 100101s as Local**

When checked, 100101 record types that have "LOCAL CALL" in position 135 are assigned a Local call type.

When unchecked, 100101 record types that have "LOCAL CALL" in position 135 are also checked to see what is in position 123 to determine the call type.

**Native Front End**

**Native Leave Leading Zeros**

When checked, the system allows leading zeros on Originating and Terminating numbers.

When unchecked, leading zeros on Originating and Terminating numbers are removed during loading.

**Ciber Front End**

**Use Called Place**

When checked, the system uses the called place and state for calls made using the CIBER front end.

When unchecked, the system uses the serving place and state for calls made using the CIBER front end.

[Bypass x11 calls](/docs/front-ends#expandinline-.htm_10-d1e116707) This option is no longer in use.

**Bridgewater Data AAA**

[Login Name Contains MIN](/docs/front-ends#expandinline-.htm_10-d1e116713) When checked, the system considers the login name as a MIN which means the record uses the MIN rather than the Service Number to determine the customer.

[Domain IDs (semicolon separated)](/docs/front-ends#expandinline-.htm_10-d1e116716) The system checks only the domain IDs listed here. Multiple domain IDs are separated by semicolons. If no domains are listed, the system checks all domains.

[Create Airtime and KB Records](/docs/front-ends#expandinline-.htm_10-d1e116719) When checked, the system creates a second usage item having a different usage type (731: 2G Data Airtime), and is used to bill the event as an airtime event and not in KB.

[Bypass Invalid Service Options](/docs/front-ends#expandinline-.htm_10-d1e116722) When checked, the system bypasses service options that are not 33 or 59.

**Brooks Sprint Frontend**

[Custom Outbound Dedicated](/docs/front-ends#expandinline-.htm_10-d1e116728) When checked, the system uses position 28 for a length of 15 for the service number instead of the originating number for Outbound Dedicated calls.